Shipping policy

We use the safest quickest method possible to get your order to you and growing in your garden fast. We use reputable carriers who are experts in plant deliveries. Our Courier network delivers to your door in specialised plant cartons.

If your plants go missing or you do not receive your delivery please notify us immediately. If for any reason the goods are destroyed in transit a claim can be lodged on your behalf. We must be contacted within 24 hours of receipt, with photos of delivery state, unpacking state, and plants state. Email photos to info@bambooworld.com.au.