NOTE: DUE TO COVID YOU CAN EXPECT SHIPPING DELAYS UP TO 5-7 DAYS. PLEASE BE PATIENT, WE WRAP THE PLANTS WITH CARE AND THEY WILL BE OK IF YOU ARE!
We pack, and dispatch to your door - using the best delivery option offering the best products at good prices.
Q: Where do you delivery to?
States we ship to are: QLD, NSW, ACT, VIC, SA. Unfortunately we don't ship to WA or Tasmania due to cross border plant restrictions.
200mm pots are packed in special plant boxes and estimated by the website.
Yep, sometimes we get a glitch in the system, so please feel free to drop us an email to firstname.lastname@example.org and we'll see if we can help and do up a personalised quote for you!
Q. How are the plants packed?
We use recycled materials and biodegradable bags in our packing, taking care to ensure your plants are carefully packaged and given a nice water just before they are shipped to you. We also send you a tracking number and website tracking link to follow their journey until your plants are safely delivered right to your door! Plus we send out a free planting guide recommending the best ways to plant, care and maintain your bamboo.
Plants that are sent via courier arrive packed carefully, so you'll need to open the box with care. Our boxes are special plant boxes, around 1m high, and with soil can weigh up to 25kg. So keep in mind all of that height and weight can add up for shipping. We charge shipping at cost and don't mark up.
Q: How long can my plants last in that type of box?
We aim to create it's own little moist humid environment when shipped so they don't dry out. Plants can last up to 14 days in this type of environment.
Q: How much can I expect to pay?
Freight costs are automatically calculated by our freighting partners (TNT, Aramex, Australia Post), but as general guide to how much you'll pay to get your plants delivered can be based on the total amount you spend and you location. As an approximate guide you can plan on spending:
Q. Are there other options for shipping?We also do a monthly delivery run down to Sydney - so for orders in the region we'll bring them down in our van to ensure we can get you the maximum height plants possible. (BY CONTACTLESS DELIVERY AT PRESENT WITH COVID)
ANY OTHER QUESTIONS PLEASE GET IN CONTACT WITH US.